Shipping policy

Shipping & Delivery Policy

At House of Aurumx, we deeply value our customers and are committed to delivering an exceptional shopping experience. We continuously refine our shipping and delivery process so you can enjoy your fragrances as quickly and smoothly as possible.

Standard Delivery (India)

We offer standard shipping across India on all orders. Orders are generally delivered within 7 working days from the date of dispatch. Delivery timelines may vary depending on the destination and courier service availability.

Same-Day Delivery (Aligarh, U.P)

For customers in Mumbai, we offer an optional same-day delivery service through Porter for an additional charge.

Eligibility:

  • Orders must be placed before 5:00 PM
  • Delivery location must be within 10 km of PIN code 202001
  • Service is subject to Porter availability at the time of dispatch

Important Information

  • Delivery timelines are calculated from the date of dispatch, not from the date the order is placed.
  • Estimated delivery dates are indicative and may be affected by payment authorization delays.
  • Orders cannot be redirected or modified once they have been dispatched.
  • Delivery may be delayed due to public holidays, adverse weather conditions, natural events, transportation disruptions, or other circumstances beyond our control.

Shipping Partners

We ship through trusted courier partners such as Shree Maruti, Delhivery, DHL, DTDC, Amazon Shipping, Ekart, Blue Dart, and other reliable logistics providers, depending on service availability in your area.

Once your order has been dispatched, you will receive a shipping confirmation along with a tracking number from us or from our delivery partner.

Custom & Bulk Orders (Domestic & International)

Dispatch and delivery timelines for customized, corporate, or bulk orders within India or internationally are determined individually. The estimated timeline will be communicated and confirmed during the order confirmation process.

If you have any questions regarding shipping, delivery, or special order arrangements, please contact our customer support team. We will be happy to assist you.